Privacy policy

Privacy Policy

Welcome to rasoiya.in, the official website of Rasoiya Home Kraft Pvt. Ltd.. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party payment gateways)
  • Any other information voluntarily provided through forms or communications

b) Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral source

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill orders
  • To respond to customer queries or service requests
  • To improve website functionality and user experience
  • To send promotional offers, newsletters, and updates (if subscribed)
  • To maintain internal records and ensure website security

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in:

  • Website hosting
  • Payment processing
  • Delivery and logistics
  • Email marketing and communication

All third parties are obligated to handle your data in compliance with this policy and applicable laws.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your browser to help us:

  • Remember user preferences
  • Track website traffic and behavior
  • Personalize your shopping experience

You may disable cookies through your browser settings, although this may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These include:

  • SSL encryption
  • Secure payment gateways
  • Regular website and data security audits

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request a copy of the data we hold about you
  • Withdraw consent at any time (where applicable)

To exercise these rights, contact us at support@rasoiya.in

 

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes implies acceptance.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Rasoiya Home Kraft Pvt. Ltd.
Bangalore, Karnataka, India
📧 Email: customercare@rasoiya.in
🌐 Website: www.rasoiya.in

+91-9008666640